Yo!Rent (FATbit Technologies)

(Terms 1–25 are standard terms and are applicable to all services/projects.)

1. Contract: The Client’s approval for work to commence constitutes a contractual agreement between the Client and Yo!Rent. Approval may be provided via:

• Email confirming the quote (with the quote document attached), or
• Signed quote document.

Yo!Rent provides consultancy and allied services in computer-based information technology, including software, designs, software planning documents/diagrams, and creative works, whether copyrightable/patentable or not (hereinafter referred to as "Product" or "Products").

In consideration of mutual promises, covenants, and conditions herein, the parties agree to the terms of this agreement/proposal.

Important: Payment of the advance fee indicates the Client’s acceptance of these terms and approval to commence work.

2. Usage of Yo!Rent Services/Products/Solutions: The Client shall not use Yo!Rent services/products for any business that is harmful to society, children, or illegal. The Client is fully responsible for all content published or distributed via their website, whether hosted on Yo!Rent servers or the Client’s servers. The Client must implement reasonable precautionary and security measures to prevent any unauthorized use of Yo!Rent services or solutions.

3. One-Year Free Technical Support: Yo!Rent provides one year of free technical support for:

• Server-side scripting/programming errors or bugs
  
• Logical or calculation-related errors/bugs
• Connection errors/API integration errors

Exclusions: Support is not provided for issues caused by external entities or factors, including:

• Server, software, application, or extension upgrades/downgrades
• Code/script edits made by external entities
• Operating system or browser version changes
• Any other issue unrelated to Yo!Rent’s delivered products

Non-included support: Unless specifically covered in the project scope:

• Training on software/solutions
• General feature-related questions
• Cosmetic or UI/UX updates
• Feature enhancements or modifications

4. Photography and Graphics: Both parties agree to the following:

• Unless otherwise agreed, stock images used to create banners, promotional graphics, or animations are not included in the project deliverables. The client is responsible for purchasing the license for any stock images from third-party providers at their own cost.
• Yo!Rent may use stock photographs and images while developing the website. Costs for images purchased from stock libraries are generally not included in the quoted price and will be invoiced separately.
• Upon client’s request, Yo!Rent will provide updates on stock images being used and their costs before issuing an invoice.
• Images used by Yo!Rent for product demos cannot be used by the client unless the client has purchased the rights to those images. The client is solely responsible for any copyright violations involving third-party images.
• Images delivered with bundled software, solutions, or scripts are for demo purposes only and cannot be used commercially. To use these images commercially, the client must either:
• Contact Yo!Rent for pricing to purchase the usage rights, or
• Replace the default images with images owned by the client.

5. Browser compatibility: Yo!Rent designs pages to work on the latest versions of popular browsers available at the date of the project agreement (e.g., Chrome, Firefox, Internet Explorer). Yo!Rent cannot be held responsible if pages do not display correctly on newer versions of browsers released after the project is completed. IE11 and older versions of Internet Explorer are considered outdated. Yo!Rent does not design for these browsers by default. We recommend using the latest versions of Chrome or Firefox for optimal performance. Support for older Internet Explorer versions can be provided for an additional charge.

6. Search engine submission: Unless otherwise agreed in writing, the following services are not included in the project scope:

• Submission of the website to search engines.
• Securing specific rankings on search engines.
• Search engine optimization (SEO), including both on-page and off-page activities.

7. Site maintenance: Unless otherwise agreed in writing, the following services will be billed separately after the website goes live:

• Content updates
• Refinements or logical adjustments to the website that were not previously planned or approved by the client.
• Content presentation or design updates that were not previously planned or approved by the client.

8. Content: After Yo!Rent delivers the website, the client is solely responsible for all content, information, and images published on their website.If an error or omission occurs during Yo!Rent’s content upload or posting process, Yo!Rent will correct it upon notification from the client’s authorized representative.

9. Material: All materials supplied by the client remain the client’s property. Yo!Rent operates under the assumption that all such materials belong to the client and do not infringe on any third-party copyrights. Yo!Rent shall not be held liable for any claims, damages, loss of profits, or reputational harm resulting from the use of materials provided by the client.

10. Domain names booked by Yo!Rent on behalf of client: Yo!Rent may provide domain name consultancy if required. Domain names registered by Yo!Rent on behalf of the client remain the property of Yo!Rent until full payment for the domain and related fees is received.Upon settlement of all dues, Yo!Rent agrees to transfer ownership of such domains to the client or an authorized agent upon request.

Note: This clause applies only to domains booked by Yo!Rent upon the client’s request. Domains independently owned or booked by the client are not subject to this term.

11. Travel time and expenses: Travel time to and from the client’s premises is not included in the project estimate unless otherwise agreed. If a visit or travel is required for meetings or project purposes, the client will bear all related expenses, unless both parties agree otherwise in writing.

12. Third-party add-ons, services, and applications: All costs related to third-party registrations, purchases, or subscriptions are the client’s responsibility and must be paid to Yo!Rent before any formal application or registration is made. Examples of such third-party fees include:

• Domain names.
• Server space and hosting fees.
• SSL certificates.
• Backup services.
• Third-party APIs required for integration with the client’s project.
• Third-party plugins, scripts, applications, software, widgets, or services required for integration.
• Payment Gateways Signup and Recurring Fees

13. Examples of work: Unless otherwise agreed, Yo!Rent reserves the right to display the client’s name, logo, and examples of work performed (including design, development, or online promotion) in its portfolio, marketing materials, and case studies. This clause overrides any prior agreements or non-disclosure agreements (NDAs) signed with respect to such display rights.

14. Quotations: The price quoted to the client applies only to the work specified in the approved proposal document. If the client requests changes after project initiation, Yo!Rent will issue a separate quotation for the additional work and may revise the project timeline accordingly. All quotations and cost estimates remain valid for 30 days from the date of issue unless otherwise agreed in writing.

15. Mode of payment

• Clients based outside India: Payments may be made via international wire transfer or credit card/PayPal through the 2Checkout payment gateway.
• Clients based in India: Payments may be made via NEFT, RTGS, or physical cheque mailed to Yo!Rent’s office address.
• Payments for packages or services other than those covered under the Startup Package and GoQuick Package must be made via wire transfer only.

16. Payment terms:

• The payment plan will be mutually agreed upon by the client and Yo!Rent based on project milestones.
• Payment is due within 14 days of the invoice date, unless otherwise stated on the invoice.
• Full publication of the website or completion of technical work will occur only after full payment has been received, unless otherwise agreed in writing.
• Yo!Rent reserves the right to remove any published material if payment is not received within the due period. A minimum charge of USD 250 will apply to restore the website once payment has been made.
• Accounts not settled within 14 days from the invoice date will incur a late payment fee of USD 100 or 5% of the invoiced amount (whichever is higher) for each week of delay.
• If payment is delayed beyond the due date, Yo!Rent reserves the right to pause all ongoing work, and the client agrees that Yo!Rent will not be held liable for any missed deadlines or project delays resulting from such nonpayment.

17. Cancellation and refund policy: Both parties reserve the right to cancel the project at any stage. 

• If the project is canceled by the client: Refunds will be issued after deducting the initial payment made for project initiation and any amounts corresponding to completed milestones.
• If the project is canceled by Yo!Rent: Refunds will be issued after deducting USD 15 per hour for all hours spent on project-related activities, including but not limited to discussions, requirements gathering, planning, documentation, initiation, and execution. Once all payments are settled, Yo!Rent will transfer to the client all documents, designs, and scripts produced for the project.
• 30-day money-back guarantee: Yo!Rent offers a 30-day money-back guarantee to ensure customer satisfaction and trust. If the client chooses to discontinue use of the product within 30 days of purchase, Yo!Rent will process a refund within 24–48 hours, after deducting a 4% payment gateway fee and USD 15 per hour for time spent on the project. This guarantee applies exclusively to GoQuick and Startup Package orders.

After cancellation or refund, Yo!Rent reserves the right to take down any published website. The client is responsible for maintaining a backup of all website data and files. Yo!Rent shall not be held liable for any data loss following project cancellation or refund.

18. Penalty Clause

(A) Penalties applicable on Yo!Rent :

• Yo!Rent agrees to complete the project as per the detailed project scope within the agreed timeline.
• If Yo!Rent delays submission of the project for the client’s final review, a penalty of X% of the original project price will apply for each week of delay.
• If the delay exceeds 8 weeks, the client may cancel the project and request a full refund. However, the refund amount will not exceed the original project price, excluding charges for additional requirements or approved change requests, which are nonrefundable.

Penalty calculation:
X% = 50 ÷ Project Duration (in calendar weeks)
X% shall not exceed 4% unless otherwise agreed in writing.

The penalty or refund amount will be adjusted against any pending payments owed by the client to Yo!Rent (or AblySoft). Any remaining refundable amount will be processed via wire transfer, PayPal, or another mutually agreed payment method.

Once a full refund is issued, the project will be considered canceled, and Yo!Rent will be released from all liabilities toward the client. The client shall not make any claims or demands for losses or damages resulting from the delay.

All rights to the work, designs, scripts, documents, and other deliverables created for the project will remain with Yo!Rent. The client must not use, copy, or distribute any of these materials. If the client uses any such materials after project cancellation, they will be liable to pay the full project price.

(B) Responsibilities applicable to the client:

The client must provide all comments, feedback, and suggestions regarding the project scope during the detailed project scope documentation phase.

• Any subsequent changes, modifications, or enhancements will be chargeable and may require a revision of the delivery timeline.
• If Yo!Rent accepts changes without additional charge, the timeline will be extended by the number of days required to implement those changes.

The client must make payments as per the agreed payment terms. Failure to do so releases Yo!Rent from its obligation to meet delivery timelines and exempts it from any penalties related to project delays.

The client must provide feedback on submitted work within one week of delivery for review.

• Any delay in feedback will release Yo!Rent from timeline commitments and exempt it from penalties for delayed delivery.

If the client requests changes to the functional requirements, they acknowledge that such changes will result in additional costs and extended delivery timelines.

19. Delayed response from client: Any unreasonable delay by the client in providing required feedback, information, or data necessary to complete the project will exempt Yo!Rent from agreed delivery timelines.

If the client fails to provide required details, data, or information for more than 15 working days, Yo!Rent is authorized to forfeit all payments made toward the project.

If the client fails to maintain communication with Yo!Rent for more than 30 calendar days, the project or service will be deemed delivered and accepted. In such cases, Yo!Rent is authorized to mark the project as completed and issue an invoice for any remaining unbilled amount under the total agreed project price.

Project on hold: The client may request to put the project on hold under the following conditions:

• The client agrees to pay a project resumption fee of USD 1,000 or 25% of the total project price (whichever is higher).
• The on-hold period does not exceed two calendar months.
• The client acknowledges that the project team members assigned after resumption may differ from the original team.
• The client agrees to pay the resumption fee each time the project is placed on hold.

20. Escalation: Yo!Rent is committed to providing timely and effective assistance to resolve client issues. If concerns are not addressed satisfactorily, clients may escalate their issues through the following escalation matrix:

• First-level escalation: In case of project delays or unsatisfactory responses from the assigned Project Manager or Business Analyst, the client may escalate the matter to Kapil Grover, Pranav Murli or Anur Gulati. A response can be expected within two (2) working days.
• Final escalation: If no satisfactory resolution is received within five (5) business days after submitting feedback, a query, or a complaint—or after the first-level escalation—the client may escalate the issue to Kapil Grover, VP. Immediate action will be taken to resolve the concern.

21. Time estimates: The client acknowledges that project timelines depend on the approved scope. If the client modifies the project scope after finalization, the original timeline will automatically extend by a minimum of one (1) week per change request. Yo!Rent shall not be held responsible for delays caused by changes in requirements or project scope revisions made by the client.

22. Share in profits or business sale: After full payment for the project has been received, Yo!Rent will have no claim or entitlement to any share in the client’s business profits or proceeds from the sale of the client’s business to another entity.

23. Copyright and ownership rights: Yo!Rent retains the copyright to all materials—including designs, artwork, and source code—created for the client, unless otherwise agreed in writing. The following ownership rights apply:

• Logo, graphics, pictures, and images supplied by the client: Client retains full ownership.
• Website interface, PSDs, creatives, and designs: Client owns the rights only if a custom design with exclusive rights has been ordered.
• Programming files and source code: Client owns the rights only if the project was ordered with exclusive rights.

If the project is developed under a Single Domain License, the client:

• Has the right to use the system only on the designated domain(s).
• Must take reasonable steps to prevent unauthorized access to system files, scripts, or source code.
• Does not own the copyright or intellectual property rights of the underlying code or system.

24. Ownership of code and intellectual property rights: Unless otherwise agreed in writing, Yo!Rent remains the sole owner of all source code and intellectual property rights and reserves the right to reuse code or components for other projects. The client agrees to the following terms:

• The client shall not create unauthorized copies of any software, scripts, designs, files, documents, or information delivered by Yo!Rent.
• The client shall not access, share, or transfer any Yo!Rent-owned materials unless expressly authorized in writing.
• The client shall not reverse-engineer any software, script, or application owned by Yo!Rent.
• The client shall not provide any Yo!Rent-owned software, document, file, or information to third parties or use it to offer services to others, unless explicitly permitted in writing.

If the client breaches any provision of this clause, the client authorizes any court of competent jurisdiction (in India or abroad) to impose a penalty of USD 100,000 (One Hundred Thousand Dollars) for each default, along with all legal costs and attorney fees incurred by Yo!Rent. This amount will serve as interim relief, and Yo!Rent reserves the right to seek higher compensation for direct or indirect damages and may also pursue criminal proceedings.

25. Termination of the agreement: If either party terminates this Agreement for any reason, both parties shall continue to fulfill all obligations and responsibilities accrued up to the date of termination. Additional termination rights, procedures, and post-termination conditions may be governed by the specific project agreement or statement of work signed between the parties.

(Terms 26–29 apply only to projects delivered under a Single-Domain Non-Exclusive License)

26. Single-domain license: Unless otherwise agreed, the Client agrees to install and operate the scripts delivered under this Agreement only on one domain, one subdomain (for example, wip.yourdomain.com), and localhost. If the Client wishes to use the same website on a different domain or subdomain, a separate license must be purchased for each domain or subdomain.

No license is required for add-on domains that point to the main domain where the system is implemented. All such add-on domains must be forwarded to the main domain from the hosting server, and no additional license is required for them.

For every new domain or subdomain, the Client must purchase a separate license.

27. License validity period: A limited-period license is issued initially. After six months from the date of full payment, a lifetime license is issued. In case a license has expired despite full payment, the Client may contact the Yo!Rent Support Team for resolution. Such cases will be addressed on priority.

28. No recurring license costs: No renewal or recurring license fee applies. However, if the Client wishes to operate the same website on a different domain or subdomain, a separate license must be purchased for each domain or subdomain.

29. Use of encrypted files: Unless otherwise agreed, Yo!Rent may use its proprietary framework (encrypted code library) during web application development to protect its intellectual property, ensure faster turnaround, and maintain code quality. The Client will receive documentation describing how to use the framework and its functions. With this documentation, other programmers can modify website functionality as needed.

The Yo!Rent framework includes functions related to database manipulation, image and file management, pagination, and form building. These functions resemble PHP functions but use a different syntax. Skilled PHP programmers can learn to work with this framework within two to four days.

Note : In no event shall Yo!Rent be liable to the Client or any third party for any damages, including lost profits, lost savings, or other incidental, consequential, or special damages arising from the operation or inability to operate the website or its pages, even if Yo!Rent has been advised of the possibility of such damages. Despite best efforts, errors in webpage information may occur. Yo!Rent will not be held responsible for any inadvertent inclusion of erroneous information beyond the correction of such errors.

Final provisions

A waiver of any term in this Agreement on an individual basis does not affect the validity of the remaining clauses or constitute a commitment by Yo!Rent to waive the same clause in the future.

By agreeing to these Terms and Conditions, the Client’s statutory rights remain unaffected.

Yo!Rent reserves the right to change or modify any of these Terms and Conditions at any time. However, agreements signed before such updates remain unaffected. For additional information or clarification, the Client may contact Yo!Rent directly.